Privacy Policy

Privacy Policy

At Imperial Pink City Jaipur, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By using our website, mobile app, or other services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us when you use our services. This includes:

• Personal Information: Your name, email address, phone number, and other contact details.
• Payment Information: Credit/debit card details and other payment-related information for processing transactions.
• Location Data: Your real-time location when using our app or website to facilitate bookings and improve our services.
• Booking Information: Details of your bookings, including pickup and drop-off locations, dates, and times.

2. How We Use Your Information

The information we collect is used to provide and improve our services. Specifically, we use your data to:

• Process Bookings: To facilitate your taxi bookings and ensure a smooth travel experience.
• Communication: To send you confirmations, updates, and important information related to your bookings.
• Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
• Personalization: To personalize your experience with recommendations and customized content based on your preferences.
• Marketing: To send you promotional offers, newsletters, and other marketing communications, with your consent.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in delivering our services. These include:

• Payment Processors: To process payments securely.
• Service Providers: To provide customer support, marketing, and technical services.
• Law Enforcement: To comply with legal obligations or respond to lawful requests from government authorities.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website and app use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

6. Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly. If you have any questions about your privacy rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

Imperial Pink City Jaipur reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Imperial Pink City Jaipur
Email: info@imperialpinkcityjaipur.com
Phone: +91 9001873666